"I was pleasantly surprised when I did the final inspection.  YVC is professional and well informed on how to handle major water damage.  I was able to use my cabin home far sooner than I thought possible."  (Overall feeling of the company)  "There were only a couple of items that had to be replaced when I thought it might have to be gutted and all replaced.  It saved money and time."  (Benefits from using Yellow Van)  "The other thing I really appreciated was that I was always kept informed as the job progressed."  (Additional comments)  4/11/07 Ted, Owner ABC Seamless Siding and Gutters

"They are very efficient and friendly.  Great service."  (Overall feeling of the company)  "They are knowledgeable and have great customer service."  (Benefits received from using Yellow Van)  "Thank you for your hard work."  (Additional comments)  4/10/07  Brooke, Therapist

"Very good service.  Would recommend your company to anyone."  (Overall feeling of the company)  "Carpets look evenly clean all over."  (Benefits from using Yellow Van)  4/5/07 Eilene, Retired

"They did an excellent job."  (Overall feeling of the company)  "Help with removal of stain, considerate workers!"  (Benefits received from using Yellow Van)  "I appreciate the efforts, worked efficiently."  4/5/07 Kathy, Teacher

"Outstanding quality and service.  True dedication and determination.  Always proffesional and friendly.  Tim did and oustanding job."  (Overall feeling of the company.)  "Friendly service and proffesional quality.  Always trusted.  Excellent technicians and products."  (Benefits received from using Yellow Van.)  4/4/07 Brandon, Corrections officer

"Very good.  The 2 cleaning people went right to work and did a thorough job of cleaning all our carpets plus a couple of pieces of furniture.  They knew what to do."  (Overall feeling of the company)  "A good feeling know that our carpets have been cleaned so we are now rid of ringworm spores that our housepet brought in."  (Benefits received from using Yellow Van) 3/31/07 Colleen, Retired

"Overall I think the cleaning was well done.” (Overall feeling about our cleaning company.)  "We have cleaner carpets."  (Benefit received from using Yellow Van.)  "The two people that cleaned the carpets were very courteous and they did their job very efficiently and quickly."  3/30/07 Lawrence, Retired

"You have given prompt service each time we've had to call you.  Your employees seem knowledgeable and are friendly and courteous.  We've been very satisfied.  We'll no doubt use you again!"  (Overall feeling)  "I believe your company to be very reputable and we are confident that you will stand behind your service."  (Additional comments) 3/3/07 Marlin, retired

"I thought you did a good job - I have felt better about this carpet cleaning than any other carpet cleaning that I have had in the past.  Now after two months the carpet still looks clean which hasn't happened before.  The fact that there was still a spot when you were done and you came out and really got it cleaner than it has been for years.  Quick response.  Thanks!  Margie  - Axtell - October 21, 2006

"The overall benefit of having a task completed that I nor myself had time for.  The gentlemen who completed the service were patient as we had unexpected delays.  They seemed to really know what they were doing........"  Holly  - Gibbon - October 20, 2006

"You delivered on what you promised.  I valued the information on how to remove spots from accidental spills.  That information already paid off!  I appreciated that you left the fans to dry the carpet.  We have a dog and I could not let him in until that Scotchgard had dried.  The fans speeded up the process.  Thank You!"  Winnie - Grand Island - October 16, 2006

"You guarantee your work.  Prompt and efficient.  Pleasant workers and I emphasis "workers".  Two fellows came in and didn't do the work they were supposed to.  Rick, Tim and Megan came out and did the repair and clean up work we have always received from Yellow Van.  I appreciate the courtesy and efficiency they showed.  Please thank them again for me.  Really like the vent cleaning.  It makes a big difference in allergies."  Loree - Kearney - October 6, 2006

"Professional, very good.  Mitigated damages and helped toward normality.  Response time was excellent."  Bruce - October 5, 2006

"Excellent job.  Professional and knew what to do.  Response time was real good - they wanted to come at 10:00 p.m. and I said to wait until the next morning.  The techs were great and didn't stop until done - didn't even take a break for dinner."  Neil - Alma - October 5, 2006

"Excellent professionalism.  Excellent phone follow-up on initial inquiry and trying to schedule appointment.  Utmost professionalism and highly appreciated." Peg - Overton - October 3, 2006

"Good, courteous and prompt.  I liked my carpets being cleaned and I appreciated the follow-up phone call."  Norma - Kearney - September 24, 2006

"You did a fine job.  Good thorough cleaning.  Thank you for the shiny platter - very nice!"  John - Kearney - September 23, 2006

"Yellow Van was highly recommended by [my insurance].  After using your service I can see why.  [The employee] was very professional, thorough and knowledgeable.  I am so glad that I have a completely dry ceiling with no concern of mold.  I really appreciated the fact that [he]took time to explain what needed to be done and yet allowed me to have some input in the progress.  He was very knowledgable and would be very good training new people."  Marilyn - Gibbon - September 19, 2006

 "Very good, great job - really good with customers as done during business hours.  Continued business and dried us out and picked up equipment when done.  Excellent response time.  Did a wonderful job."  Nicole - Kearney -  September 18, 2006

"Fine company and did a good job.  Dried up and back to normal.  Excellent response time."  Fern Adams - Kearney - September 18, 2006

"Very good - all cleaned up in two days.  Professional and back to normal as soon as possible.  Excellent response time.  Everything was neat and tidy.  They were in and out quickly."  Tina - Kearney - September 18, 2006

"Excellent job - very prompt and professional.  Minimized our loss and back to normal quicker.  Very excellent response time.  Down time cut in half due to rapid response to the home."  John - Kearney - September 18, 2006

"Fine job and dry again.  Thorough cleaning and response time was very good.  Came right away and worked like little beavers and came back to check progress."  Helen - Kearney -  September 14, 2006

"Super!  They did a professional job and I'm back to normal.  Came right in and was surprised at how clean it was.  Everything was explained well and they got there in 30 minutes - excellent response time."  Kathy - Kearney - September 14, 2006

"Everything was fine.  Professional and helped prevent mold and removed water.  Excellent response time.  Pricey, but checked around and in line with others that do the same work."  Shane - Kearney - August 29, 2006

"Did very good.  Quick, in and out - got us back to normal.  Did really good.  Comfortable with being in area that had the sewer back up.  Very pleased.  Response time was very quick."  Heidi - Kearney - August 3, 2006

"They were great!  Cleaned up after four cats.  They were A #1 !"  Tom - Kearney - August 3, 2006

"Solid, reliable service.  Prompt service and were able to fit us into the schedule the next day.  Will definately use you again."  Dana - Kearney - August 2, 2006

"Very good and very nice having the fans to dry the floor."  Jason - Kearney - August 2, 2006

"Excellent job!  Response time was good.  Great!"  Becky - Bertrand - August 1, 2006

"Great!"  Coleen - Kearney - July 31, 2006

"Great - Courteous - Professional.  I am very pleased with the carpet cleaning and special care (on woodwork etc.) by the carpet cleaner."  Teresa - Kearney - July 28, 2006

"Very prompt, professional, good service.  Willingness to work with our schedule, prompt service.  Neat and careful.  We'll use you again!!"  Sam - Kearney - July 27, 2006

"Very good, wonderful, awesome!  Back to normal and very good response time."  Kavir - Kearney - July 27, 2006

“Good prompt service.  Good follow up.”  Diann – Kearney – July 24, 2006 

“You’re superb!  I appreciate the fast, efficient and flexible service from the office and management to the technicians.  I appreciate being able to go to work knowing that.  Yellow Van is dependable, responsible, honest and able to complete the job – best quality, products and performance.  You can be TRUSTED to be EXCELLENT!!  The 4-plex looks FANTASTIC!  It was so nice to come home to a clean home.”  Patricia – Kearney – July 21, 2006

“Very good.  Helpful, honest and I felt you go beyond your line of work.”  Evelyn – Kearney – July 18, 2006

“Very good service.  Very good and Excellent attitude.  Good job.  Friendly and flexible.”  Krista – Kearney – July 17, 2006 

“Very dependable and did the work well.  Very prompt and did a good job as far as I knew.  I wanted it done along time ago and finally found a good reliable company.  Thank you very much!  Also thank you for the silver serving tray.  Very beautiful and was very thoughtful of you as a company.  Thanks again.”  Louise – Oxford – July 14, 2006

“I called you to look at a red punch spot on the carpet in our church.  You warned me there possibly was nothing you could do but you still sent your technician out.  He applied a remover but had no luck.  Thank you for taking the time to look at the spots and attempting removal.  We appreciated it very much.”  Kathy – Kearney - July 14, 2006

“Thank you so much for the lovely silver tray – I will use it and enjoy it.  I must say the gentlemen that came and worked were very kind and thoughtful.  Thank you all so much – a thankful customer.”  Julia – Grand Island – July 13, 2006

“Our feeling about your company is very positive.  Our carpets look and feel clean and cleaning out our ductwork was faster and much less messy than I had expected.  Knowing our ductwork is clean is very important because [both of us] deal with year-around allergies.  Your technicians are friendly and professional.  It is obvious that they want to see good results.”  Mary – Kearney – July 12, 2006

“[Your saleperson] is a great rep for your company.  Good job!  Thank you!”  Eleanora – Doniphan – July 11, 2006

“Great job and got right to it.  We were back to normal as possible.  Very good – Very quick.  They did the job quick, efficient and got their equipment out in a timely manner.”  Patrick – Kearney – July 11, 2006

“Yellow Van is an excellent, reliable company.  Every time we have received excellent reliable service.  Your employees are well trained and hard working.  I appreciate your friendly service expertise, honesty and excellent care.  I know and trust that the job will be well done.  I enjoy the competent courteous technicians who represent Yellow Van.  I know and trust your services and am grateful for your care.”  Patricia – Kearney – July 11, 2006

“We were very satisfied with the courteous prompt treatment we received.  From [your supervisor] to the two young men who cleaned our drapes to the very young looking man ( we wondered when we saw him ) who cleaned carpet, all did well!  Drapes were cleaned in place and that saved a lot of work and disruption in our living room.  We had a dark area in our family sun porch after cleaning.  Your man came out and tried various techniques, spending several hours…We feel the man went beyond what we expected.”  Don – Kearney – July 10, 2006

“Superior customer service and product knowledge.  Excellent customer service from the carpet technician and attention to detail during cleaning.  Helpful and courteous office staff.  Your company was highly recommended and I have no reservations recommending your company to others.”  John – Kearney – June 25, 2006

“Yellow Van came to my rescue on December 29, 2005.  I came home from dinner one evening to find water squirting out all over my bathroom and into the master bedroom.  In a newly purchased home that you haven’t even grown accustomed to yet, the thought of where the shut off valve was never entered my mind.  After we located the valve and the water was turned off, I assessed the damage and low and behold it had not only soaked my master bath and bedroom, but had gone into the basement as well.  The ceiling tile was falling down all over the carpet and the carpet had turned into a small pond.  Clearly a task I wasn’t equipped to handle.  Never having had to go through something like this before, I had no idea who to call.  A neighbor who saw all the commotion, shared with me that she had heard about Yellow Van and they would definitely be the company to call.  I ripped the plastic off my newly delivered phone book and made a call into Yellow Van.

A technician called me literally within minutes to let me know they would be over within the hour.  I couldn’t believe how quickly they responded.  They came in and assessed the damage and reassured me it would all be handled.  What a relief.  You have no idea how calming it was for me to have your team show up and handle the situation. Had they not responded so quickly the damage to the walls, woodwork, carpet and ceiling would have been so much worse.  With their expertise, along with the equipment they brought in, they were able to not only remove the water from within the house, but remove the moisture to prevent any mold or mildew.  They removed baseboard to guarantee the moisture removal, checked the walls and structure for humidity levels.  I was so impressed with their attention to detail and felt very confident that our new home wouldn’t sustain permanent damage.

Working with your crew was an amazing experience and I have already shared my experience with them and with many friends, family and neighbors.  Your team was a God send.  Thank you so very much.”  Debra – Kearney – June 23, 2006

"Good, back to normal, excellent.  We were impressed with all the drying procedures and how it was accomplished so quickly.  Also the fact they arrived so fast."  Gary - Amherst - June 13, 2006 

“Excellent and professional job.  Response time was very good and we were back to normal.”  Brad – June 9, 2006

“Excellent company!  We hold Yellow Van in the highest regard.  We had our carpets cleaned while we were moving.  Excellent job!  Thanks for everything!  The carpet looks great!”  Lori – Hastings – May 30, 2006

"Very good, dried us out and back to normal.  Very pleased with the service."  Jody - Kearney - May 25, 2006

"Great, very positive, very very good, back to liveable.  Everyone is courteous, friendly, helpful, and nice to work with Yellow Van Cleaning Services."  Kim - Bertrand - May 12, 2006

"Very good, back to normal. "  Todd - Hastings - May 11, 2006

"Very good, quick, efficient, excellent response time, reliable service, dry again!"  LaRae - Kearney - May 8, 2006

"I have seen your work at Builders Warehouse and other places.  I think your company is very thorough and that you do a fine job.  I had our love seat cleaned this spring.  It had set out in the garage all winter.  I was very satisfied and happy over your work.  Thanks again."  Anna Mae - Kearney - May 8, 2006

"Mitigated our water damage.  Your reputation and service is terrific.  Wonderful, great, awesome company with great follow-up.  Your response time was immediate and excellent.  You were the resolution to our problem.  Overall, I will recommend you to anyone or anybody from the front office on down.  You are a wonderful team and teamwork made the difference."  Theresa - Kearney - April 7, 2006

"Previous client.  Excellent response time, great as usual.  Back to normal!"  Becky - Kearney - March 28, 2006

"Very good and very understanding to come back and redo if it was needed.  When appointment is made you came on time.  Only two times have we, in 30 years, had to have you come back and redo.  We've had you do our cleaning for around 30 years." Kenny - Gibbon - March 25, 2006

"Professional, dependable, promptness, service."  Patrice - Loup City, NE - March 22, 2006

"I am very pleased with the work and manners [your technician] has done in cleaning my carpet and sofa.  I thank him very much."  Marcia - March 14, 2006

"Our friends had used your service before.  Our insurance company suggested that we call you.  Our fire damage was minimal - you were here the next morning.  Very fast, quick, efficient, thorough, courteous, great and very complete!  We are back to normal again.  You did a great job.  Thank you!"  Don - Ravenna - March 13, 2006

"Thank you for your excellent service.  The carpet is being installed today and we will never know that there was a fire in the basement!"  Vicki - March 13, 2006

"Excellent job!  Came same day, showed up when promised, efficient, and professional.  Response time was excellent!  Very, very pleased!  Our things look brand new!  I have called everyone and said if they need anything done, call Yellow Van Cleaning!"  Barb - Loup City -March 9, 2006 

"Your response to our emergency situation (sewer backup) was done promptly.  We were very pleased with that and removing the sewer smell.  Your people are polite and friendly throughout the ordeal.  We could call them any time when we had questions.  This is worth a lot to us."  Richard - Kearney - February 22, 2006

"I was very satisfied with my first appointment with [the salesperson].  The office staff are very helpful.  The gentleman that cleaned my carpet was very careful and concerned.  My carpet looked like new when he was finished.  It has stayed nice and I especially appreciate the Scotchgard.  It was such a delight to have a room cleaned free, and the extra cleaning I had done was done very well.  Thank you so much for the rug cleaning and the Crane Book."  Barb - Kearney - February 21, 2006

"You are fast on responding to requests.  You did a great job.  Sales people and cleaning people were professional and friendly.  Speedy response.  Were quick on the job and willing to adjust to our schedule as close as possible.  Can depend on Yellow Van!"  Richard - Kearney - February 21, 2006

"Excellent, fast service and informative."  Kristy - Wood River - February 20, 2006

"Very professional - the carpets seem much brighter than other cleaning companies left them.  My husband even noticed the change.  I liked that you left fans to dry the carpet - very courteous - On time!  I certainly will have you come back again.  Your price was less than the last company I had and you did a better job."  Kim - Kearney - February 18, 2006

"My carpets look like new!  Thank you!  Thanks for offering the "free room cleaning" at the Home Show.  Without it, I woudn't have used your services.  I'm telling all my friends what a great job you did!"  Laurie - Ravenna - February 18, 2006

"Fantastic job!  So good and conscientous.  Professional, get the job done, follow up, above satisfactory.  Very good - in fact GREAT!  You mitigated my damage."  Neil - Kearney - February 17, 2006

"Thank you Yellow Van!  In December my husband and I were  out for the evening.  While we were gone, someone turned our water on by the house.  Not noticing it until the next morning.  It flooded our basement, and storage area.  What a mess.  After friends came to help cleanup, we called our Insurance agent.  He came out immediately and he recommended us calling Yellow Van to clean it up.  We did and they were here within 15 minutes.  They worked two weeks to get everything dried out.  They did a very good job and professional job, disposed of all ruined materials for us, and left everything cleaned up.  All their workers were cheerful and nice to have around.  We would most certainly recommend "Yellow Van" to anyone that would need cleaning to do.  Thank you Yellow Van!!"  Lynnette -Kearney - February 9, 2006

"Very pleased!  All the people courtious and interested in the best way to help.  Quick to respond to our emergency.  Kept the bid as reasonable as possible.  Good follow through.  Kept us informed.  Very professional."  Ward - Kearney - February 8, 2006

"We have used your company twice - once for an emergency water problem and once for carpet cleaning.  I was very satisfied with your prompt response to my calls and willingness to help make things easier for us.  The first benefit would be your prompt response to an emergency call.  The second would be the thoroughness of the carpet cleaning.  We have had our carpet cleaned by one of your competitors and thought they did a good job.  Your work was so much better - you even got out spots they didn't!  We also appreciated the fans to completely dry things faster, knowing you value having less moisture in the environment in a more timely manner.  Also, the carpet spotter works great!  We will definately call you again!"  Jean - Gibbon - February 2, 2006

"I appreciate the promptness of appointments, the attitude of the workers and the thoroughness of their work.  Also the various services offered.  I don't think this is what you mean, but one benefit I received was the shampooing of the rugs and area rugs that was above and beyond.  Thank you for the lovely pen.  That is such a nice gift that will be on my desk for many years."  Loree - Kearney - January 26, 2006

"Very satisfied with the cleanup and drying up of water damage due to washer leak and clean up of commercial building from smoke damage."  Ken - Kearney - January 24, 2006

"We were happy with the clean water cleanup by [the] technician when we discovered wet carpet due to shower malfunction on lower level."  Paul - Kearney - Retired - January 23, 2006

"We were very satisfied.  We were very glad to see two people come as they moved the heavy furniture for us and the work went very fast.  Thank you for the tray."  Raymond - Miller NE - January 14, 2006

"The people at Yellow Van must have a transporter beam because I called at 12:20 p.m. and they were at our house 20 miles away at 12:42 p.m.  The Yellow Van staff was courteous, professional and I could instantly tell that they were folks of good character whom I could trust in our home.  The Yellow Van staff worked quickly and within minutes of their arrival we could see hope in the middle of our disaster.  Through the whole process, the people at Yellow Van were minimally intrusive and we were able to go on about our lives as usual."  Stan - Axtell - January 9, 2006

"Your cleaning company is very good!"  Larry Fwle - Grand Island - January 4, 2006

"The best in Kearney!  Cleaning carpets - cleaning mold - mold inspections!"  Jeff - Kearney NE - December 20, 2005

"Good!  Carpet looked great at completion.  Helping senior citizens move some heavy furniture.  Very friendly.  Thank you for the nice tray.  Merry Christmas!" Barbara - Ravenna NE - December 17, 2005 

"I was in the hospital with phneumonia and was going home soon.  Upon arriving at home with my boys we found a pressure hose to the washer had broke!  I had water all over the washroom, closet, bathroom, hallway, living room and bedroom.  You can't imagine the shock to me and my boys after being in the hospital and coming home to this mess.  To make a long story short, I spent 11 days in an assisted living facility while Yellow Van took control of the situation.  They moved furniture, replaced carpet pad, dried walls and carpet plus put everything back in place.  I can't thank Yellow Van enough for putting my house back in order.  Thank You !!  Thank  You !!"  Isabelle - Kearney -November 2, 2005

"Thanks so very much for a great job.  Our carpet looks brand new again as it did the last time you cleaned it.  Thanks again!"  Marcia - Kearney - November 1, 2005

"Your customer service is terrific.  Your promptness and your thorough cleaing really help me know as an agent that my client will receive excellent customer care."  Matt - Kearney - October 14, 2005

"Fantastically superior work done to clean the carpets in preparation for our house sale.  The stairways look like newly-laid carpet!  Thank you!"  Mary Claire - Kearney - October 3, 2005

"Dave and I wish to thank you and your staff for a fantastic job of cleaning all our carpets.  Your staff was very punctual, courtious, and professional in every sense of the word.  Be sure we shall 'spread the word' of having Yellow Van as the recommendation for all our friends and we shall contact your company for all our future carpet cleaning needs.  Thank you!  Thank you!  Thank you!"  Pat - Kearney - September 29, 2005

"Very friendly - very customer oriented.  Careful to check drapes to see if they were strong enough to clean without falling apart.  We were very glad for the Welcome - Newcomers discount.  And we were happy that we could "afford" to have the rooms and drapes done.  Your prices are right!....Harold - Kearney - September 27, 2005

"Professional!  Very good at explanation of your services, curtious, and clean carpet.  I am very pleased with the overall performance.  [The technician] was fantastic at explaining everything and the overall work done!"  David - Grand Island - September 18, 2005

"Promptness - Carefulness -First time - very pleased!"  JoAnn - Kearney - September 16, 2005

"I think your company takes great pride in the work done and sincerely wants a very satisfied customer.  I know that my carpets do not get dirty as fast as they used to.  This means a much better appearance for a longer time.  I know you guarantee your work and I never worry about my not being satisfied with the job done cleaning my carpet.  Leaving the fans to dry my carpets is great.  It helps get my house back to normal much sooner and I like that."  Donna - Grand Island  - September 13, 2005

"On July 25, 2005, a water hose to the clothes washer burst in our  new home.  We had lived in this new home just 4 months and we had a mess!  Water was pouring into the main floor utility room, kitchen, dining room, and living room.  And to make matters worse, water was running through floor heat vents into the basement which was partially finished.  In a panic we immediately knew we couldn't handle this catastrophe ourselves and thought of Yellow Van Cleaning Servies.  A quick phone call and they were here within an hour with a truck load of fans, dehumidifiers, vacuums, and other assorted equipment.  What a relief to see them pull up into the driveway as we were fruitlessly working away with a shop vac and broom!  Two men immediately assessed the situation and before we knew it water was being vacuumed up, fans going, and our rapid heartbeats had returned to almost normal!  Within four hours, most water had been removed and the fans and dehumidifiers were going.  They even had equipment to remove water that had seeped under the kitchen cabinets and then blow in fresh air!  Over the next 5 days Yellow Van daily checked the equipment and checked humidity with special instruments in the floor, trusses, studs, walls, etc.  After the humidity and moisture in the structural components was reduced to normal, they moved appliances, etc. back into the house.  I should mention too, that on a daily bases they were spraying all affected areas with an agent to prevent mold and mildew.  Yellow Van and their people were very professional, thorough and efficient in taking care of this mess!  We would not hesitate to call them again and can confidently recommend them to others needing this service.  They were lifesavers!  Thank you Dave Keiter and your Yellow Van crew."  Jim - Kearney - September 13, 2005

"[The technician] did a super job on even the tough spots.  Thank you!"  Jim - Kearney - August 31, 2005

"The reason I am writing is to thank you, and COMPLIMENT you on the Cimex cleaning job you did in our showroom.  As you know, an off white carpet in a very heavily traveled showroom gets very dirty.  We spot clean it regularly, but I was blown away this last week at how the whole showroom looked after your people cleaned.  Excellent Job!!!  AAA+++"  Rich - August 22, 2005

"Came in a timely manner."  Jim - Kearney - August 19, 2005

"The workers did an excellent job my carpet looks great!"  Jen - August 11, 2005

"On Wednesday, July 6, when I had returned home from work, I found a broken pipe and nearly a foot of water in my basement..  Immediately I called my insurance representative who directed me to your company.  Within an hour your team had traveled over forty-five miles to my home in which was greatly appreciated especially because it was after their normal working hours.  [The crew] did an exceptional job pumping and vacuuming up the water.  They moved all my furniture around and propped it up to allow adequate air circulation.  The equipment used was excellent and [they] did a marvelous job in allowing only minimal damage to occur.  When [they] had completed the job after 9:30 p.m., they gave me a very thorough explanation of the damages that I had and when they would return to complete their services.  The following day (Thursday) The Yellow Van returned with more fans to help dry it completely.  They said they were going to let it dry until Monday.  On Monday, they returned and picked up the fans and said it was dry and they would be back at a later date to shampoo the carpets.  As I was going to be on vacation for a few days when I mentioned it, they graciously waited unitl I returned before shampooing the carpet.  They did a very good job and I would highly recommend Yellow Van to anyone who has any water problems or just an general carpet cleaning!!  THANK YOU VERY MUCH YELLOW VAN!!!!!!!!!!!!"  Steve - Bertrand - August 6, 2005

"Did a very good job.  Came when we needed you."  Roger - St. Paul - July 30, 2005

"Good.  Cleaning crew friendly and courteous.  Clean carpets, fresh odor, less dust on furniture."  Sally - Kearney - July 24, 2005

"It is so nice to be back to normal after our water episode upon moving to Kearney on April 1st.  When we unloaded the moving van we had most of the boxes put in the finished basement so we could unpack them at our convenience.  In the meantime we were getting our bedroom put together.  We have a soft side waterbed and used the water faucet in our back yard to fill it.  All seemed to be going well at the time, but remember we moved in on April Fools Day.  We slept in our bed that night and the following day we were starting to unpack the boxes down stairs.  We noticed our knees were getting wet.  At first we thought something in a box must have spilled, but upon further inspections we realized the basement carpet was soaked throughout a large area.  We called the people we purchased the house from and they said they forgot to tell us about a burst pipe in the basement wall because it had frozen when they hadn't drained their hose before winter last year.  We moved some of the boxes and tried to clean it up with a shop vac, but there was way too much water for that.  Our son in law recommended we call Yellow Van.  Being new in town it was nice to have a reference on who to call.  We called yellow Van and the next morning you were there with your equipment.  After moving our furniture and some of our boxes you accessed the damage and started clean up efforts.  After eliminating a lot of the water you started huge fans and dehumidifiers over the whole area.  At some point I know you sprayed to prevent any mold from occurring.  That was a really big relief, as we have heard horror stories about mold.  A week later, after all the area was dry you had already lined up the drywall and carpet people for that work to be done.  It was nice we didn't have to schedule these things ourselves  They each called and set a time to come over to take care of their work.  After they competed their work Yellow Van came back to clean and scotch-guard our carpet.  Yellow Van people moved all our furniture back into place an asked if there was anything else they could do for us.  I told them my husband was out of state and I had been painting up stairs and had a large mirror that needed to be hung back up over the fireplace,  it was way too heavy for me to lift and hang that high.  Your men came upstairs and hung it for me.  Your whole crew and the people you hired for the drywall and carpet were always very conscientious and courteous and went out of their way to help in any way they could.  While we wish the damage had never occurred, we are so thankful our son in law referred us to Yellow Van.  We were totally impressed!  We already have and will continue to recommend Yellow Van for carpet cleaning and / or any damage cleanup or repair to any one we know.  Thank you so much, we truly appreciate your expertise and friendly staff!"   Mary - Kearney - July 20, 2005

" Great company, good services, friendly people.  Again, good services and friendly workers."  Sheryl - St. Paul - July 15, 2005

"Thanks For A Good Job!" - Mae - Amherst - July 12, 2005

"Thank you for working with me... from the May 11th hail storm.  My insurance agent gave me your number and I called the 12th in the morning and the van was here late that afternoon.  Removed the water and put dehumidifier and fans to work.  They kept me posted when they would be here to do the work and when to remove equipment.  Thank you!"  Genevieve - Hastings, June 24, 2005

"Dear Yellow Van - Yellow Van was called upon to clean my house because my furnace malfunctioned and filled my house full of smoke and soot.  The next day they were at my house to see what had to be done.  Due to the flooding in the surrounding areas, it took them a couple days to get back to my house to start cleaning.  Once they started the job they did not quit until they were finished.  The first day, two young men cleaned the furnace ducts.  They were very efficient and polite.  They were busy the entire day and never just stood around.  On the second and third day, two ladies came and cleaned the walls, ceiling, woodwork, and whatever else needed cleaned.  They also cleaned the blinds and took the curtains to the cleaners.  These ladies did an excellent job and were very thorough.  Again, they worked hard and did not waste any time.  The last day two young men came and cleaned the carpets and upholstered furniture.  In about three hours, they had everything spic and span.  When they were finished there was only a clean house smell, not a chemical smell.  Yellow Van Cleaning Services did an excellent job.  I was very pleased with the  efficient, effective work they did.  I would recommend them to clean for anyone.  Thank you workers and all.  Sincerely!"  Mae - Amherst - June 20, 2005

"Dear Yellow Van - My family and I would like to thank the Yellow Van team for making a somewhat challenging situation one that we could deal with better.  After living in our house for 4 years, we started noticing a black film coming through the paint on every room on our main floor.  We asked all of our friends and family what they thought was wrong and no one could figure it out.  We decided to contact our insurance company to see if they knew what was wrong.  They determined that we had, had smoke damage at some point and it had been painted over and was now coming through the paint.  Yellow Van came out and tested for mold and other problems to make sure they were dealing with smoke damage.  They were very prompt in deciding the plan of action, and started working on the house within the week.  Yellow Van kept in contact with us the whole time to let us know what was being done and how much longer it would take.  They had to scrape the ceilings, clean all the walls and ceilings, paint all the walls and ceilings with Kilz, cleaned all the carpets, and cleaned all the duct work out.  This was in 6 rooms and a hallway, so it was no little area.  We went over everyday to see how things were going, and they made quick progress.  One of the things that impressed me the most was that everyday the mess was picked up and organized.  That made it so much easier for us to go back in and do our painting.  (They even left the tape around the wood work, so we didn't even have to redo that when we painted, that was a huge help.)  They were very helpful whenever I called to ask questions, they always called me back right away if they were out, or had an answer right away.  I had never done this kind of thing before, and probably had some "stupid questions", and they never made me feel like what I was asking was out of line.  I think Yellow Van did a very professional job and were very courteous to us the whole time.  Being out of your home was a very hard things, especially when you have a 1 year old and a 7 year at home, and they made every attempt to get things done quickly, but did an excellent job.  Recently our neighbors had a fire in their home, and they asked where do we even start.  I immediately went in to the house and got Yellow Van's card and told them that you did an excellent job for us, and highly recommend you to help them.  Hopefully we never have to go through this type of thing again, but I would for sure call Yellow Van again, and would recommend you to anyone I know who would need your services.  Thanks again!  Great job.  Keep up the good work."  Sincerely Yours, Angie - Gibbon - June 18, 2005

"It is truly a vital part providing an important service to the Kearney area - a valued Chamber of Commerce member.  We count on Yellow Van whenever we have a  renter change to clean carpets.  My personal residence benefits from regular services.  Thanks for the beautiful gift tray!" Betty - Kearney - June 13, 2005

............"Cleaned windows like sparkling new and rid house of all spiders.  Appreciated clean scent and fresh aroma of the house."  Valera - Ravenna - June 6, 2005 

"Thank You! So much for your excellent service.  I'd called with an urgent scenario and your response was fast and professional.  Well done!  Much appreciated !"  Suzanne - Overton - June 6, 2005

"Excellent!  Your workers are "fun" and professional at the same time!  Cleaner house and brighter looking furniture."  Marilyn - Oxford - June 6, 2005

"THANK YOU!" just is not enough to say for the terrific job the Yellow Van employees did handling the horrible mess they confronted upon arrival at our home.  Downspouts had blown off during a torrential rainstorm, thus the rainwater came through the bedroom window and down the wall, soaking the carpet.  I had originally called a local cleaning service to handle this water in my basement.  He could not come until evening, but he told me it would be fine until he could get there.  Just put a fan on it and run my small dehumidifier - so that's what I did.  I went to work feeling things were under control...no worries.  That evening, this man came with ONLY an "overgrown shop vac"! No fans, no dehumidifiers - nothing to totally take care of this water problem. He finished in less than an hour and assured me with my little  fan and dehumidifier, it would be dry in 2-3 days.  Right then I had some reservations, but I thought he knew what he was doing - after all, he had cleaned my carpets before and they had always looked great and smelled so fresh and clean!  Well, guess what?  By morning my basement was a sauna!  All he managed to do was spread the water around and under the wall into another room, causing more damage!  I awoke to such a mess!  I was in tears!  With my extreme allergy to mold, I knew I had to do something more!  I remembered the Yellow Van card at the office and rushed to call for help!  Needless to say, within an hour REAL HELP arrived!  Because I had gone to work early to call, my son greeted them and immediately the TROOPERS went to work!  In a short time, my son called with the details of their plan of action and I told them to do whatever they had to do to fix the mess, because my life depended on it!  Yellow Van personnel stayed on top of every detail, calling by phone to check on us, coming back several times to check progress and move the air equipment.  I felt such relief after just two days!  These people are experienced, knowledgeable, responsible, and trustworthy!   THEY ARE THE BEST!  REMEMBER TO CALL YELLOW VAN CLEANING WHEN YOU HAVE A DISASTER OF ANY KIND!  I BELIEVE THEY CAN HANDLE ANYTHING!! I WILL NEVER FORGET WHAT THEY DID FOR ME!"  Dee - Smithfield  - May 25, 2005

"We have a high traffic office and our carpets really show the dirt.  Yellow Van cleaned our carpets and they not only looked great right away, they are still looking good now.  They were very prompt and thorough with their work and made sure that everything was right back in it's place.  I would highly recommend them to anyone."  Sheila - Kearney - May 24, 2005

"Very satisfied with your cleaning and water clean up.  We have had water in the basement twice, you came right over and got us all dried up and how the young man worked very hard to get the spots from last week's rug cleaning.  The workers have always been nice, friendly and willing to help."  Herb - Hildreth - May 23, 2005

"The carpet cleaning was done quickly and quietly in a professional manner.  Good service is the greatest benefit."  Dick - Holdrege - May 21, 2005

"Everyone I dealt with was very nice and also very professional.  I felt comfortable with going away and leaving them to do their work which they did very well!  Clean windows / clean carpet.  Loved the booties they left so we could walk on the carpet as soon as we returned home.  I'm so thankful that my sister told me that you do windows.  They were not streaked and the window sills had been cleaned also."  Donna - Elm Creek - May 18, 2005

"On Tuesday, April 19, 2005, I received a phone call at work from my neighbor that the city sewer had backed up in another neighbor's basement.  I quickly went home to find that I had sewer water in my basement and on our personal items.  I recognized the Yellow Van Cleaning van down the alley and asked if they would start the cleanup process.  [The salesperson] of Yellow Van walked with me to my house, took pictures, gave me his card, and explained the process of cleanup.  I had three tech's in my basement very quickly extracting sewer water, removing carpet, vinyl flooring, sheetrock, etc.  The tech's were very thorough, well trained, understanding, and took time to answer every question as we had never been through this process.  At one point I had a question about billing which the tech could not answer so he dialed his cell phone and contacted a supervisor, asked his supervisor, and let me talk to his supervisor.  You can't ask for better service than that.  My wife and I were very depressed by this situation because we had just remodeled the basement the year before with our labor.  One of your tech's made a comment that made my wife and I feel good, 'that this was a home not a house.'  Enough said.  I called [the office] two or three times in the following days and was called back promptly each time with thorough answers.  Tech followed up the next couple of days and answered all questions while he was there.  I was in customer service for six years and a customer service manager so I have a little knowledge on customer service.  My wife has worked at a large retail store for 17 years and as a assistant manager for 12 of those years.  We both have first hand knowledge on customer service and employees.  We know you have excellent employees and did a great job.  I hope I don't need this service again, but I would call you again for your services.  I have already recommended your comany to everyone I have told my story to."  Sincerely  Sean - Kearney - May 9, 2005

"Very caring and efficient service technicians.  Technicians were very friendly and do a very good job.  They make a bad situation more bearable.  Efficient - we thought that the technicians were extremely efficient, very caring.  Having your people come in and help in the way that they did was a great relief on our family."  Marcia - Kearney - May 9, 2005

"Professional, prompt, knowledgable, friendly.  Your employees are wonderful!!  Peace of mind knowing the job would be handled properly.  We had just moved to Kearney and had a "big water problem" within a couple of days.  Yellow Van went "above and beyond" helping us move boxes, furniture etc., to get started on clean up."  Ron - Kearney - May 5, 2005

"Yellow Van:  You did a wonderful job of cleaning our carpets.  We were very happy with the results.  Thanks again!"  Kim - Ravenna - May 3, 2005

"I wanted to write to "thank" Yellow Van for their fast friendly service.  From the people I spoke to in the office to the technicians that came to my home, you are all appreciated.  I commend you for arriving almost two hours before your scheduled time to extract the water from my basement before it did further damage.  Your technicians were so professional and knowledgeable.  They explained everything in detail what they did for me.  They were also willing to answer any questions or concerns that I had.  Thank you again for this wonderful service.  My day would have been much worse if this service was not available.  I also appreciate the technicians cleaning the carpets where they tracked mud from outside in."  Dawn - April 28, 2005

"Professional staff; prompt service; very accomodating; good customer service.  I value your advice on carpet care and cleaning; explanation of the advantages and disadvantages of the different carpet cleaning methods helped when choosing the company.  Staff interested in doing a good job; two spots still remained after Yellow Van had cleaned carpet; staff returned as soon as notified to re-clean the area; did not really "shop" for another company so do not know if price is competitive."  Marylin - Kearney - April 28, 2005

"Job well done!  Our carpet hasn't looked this good for a long time!"  Rolland - April 27, 2005

"We give you an excellent rating.  Wonderful job getting spots & stains out.  We will no longer need your service as we have moved into an apartment complex where carpets will be cleaned.  [A friends] recommended your service to us.  We were so glad she did.  Our house is selling on April 1, 2005.  Thank you for a job well done."  Juanita - Lexington - March 28, 2005

"They have been very fair and re-cleaned a carpet in the bedroom for me. A benefit I receive from Yellow Van is they will return and re-clean if needed.  I've enjoyed gifts, however at my age I only expect good, reasonable service."  Helen - Kearney - March 22, 2005.

"Your company has helped prepare two rentals quickly and cost effectively.  You have promptly come to give me a free estimate and then scheduled a time that worked for my schedule to come back and complete the job!  Randy did a great job!  Thank you very much!  P.S. Thank you for the tray.  We will enjoy using it!"  Doris - Holdrege - March 11, 2005

"One Saturday, after having  the misfortune of discovering that a water hose had been left running for quite some time and realizing that this water had filled up a window well, needless to say, we were in a panic.  The water had made its way into the basement leaving standing water at the base of the stairs and in a room used as a gym and sorage area.  With so many boxes to move and gym equipment to tear down, we were overwhelmed.  After fully assessing the situation, we put in a call to Yellow Van.  As always, they were very courteous and helpful and said they would send someone out right away.  We had someone at our house within thirty minutes.  Dave Keiter, himself,  helped my husband remove water out of the window well by the bucketfuls.  The Yellow Van crew asisted in moving furniture and worked quickly to get everything out of standing water.  They worked quickly and efficiently.  This manner of professionalism and calmness in an otherwise chaotic situation, helped to calm my nerves and have faith that they knew what they were doing.  Coming in and out of the house, they were very careful not to disturb the furniture and placed guards where they thought a hose might be rubbing up against the walls.  This small attention to detail impressed me along with the positive attitude of the crew.  They placed dehumidifiers to remove any remaining water and were excellent about coming out daily to check on the progress of the damage, filling us in on the progress and letting us know how much longer the machines would be needed.  In the end, everything was salvageable and was restored to normal.  In addition, they helped us find someone who could stretch the carpet back in place.  [They] contacted us right away and had someone at my house in no time!  I am convinced, because of the excellent service that I received from Yellow Van, that they would not subcontract with just anyone but with people as professional as they are.  In a small crisis, like this, we needed the voice of reason, someone to tell us that everything was going to be okay.  This is what Yellow Van did for us.  I am very appreciative for the service that we received and would highly recommend them to all who may ever need them.  Thank You Yellow Van!"  Jonathan - Kearney - March 11, 2005

"We were very impressed with [the technician] who came out and tested humidty levels, etc. in our house after we discovered mold in our rooms.  Also the speed at which he came here after our call.  Information on what he thinks caused problems according to readings he took from air, walls, window panes, etc.  We sent mold samples to be analyzed and found various kinds.  So we contacted your service again to help us out on what step to take next!  John - February 23, 2005

"I think it is wonderful you were so prompt, and kept cleaning until it was done.  Getting the painter for me was great!  A benefit that I received was in cleaning alot of personal items, rugs, Christmas ornaments, and several other items.  It just saved me from worrying in getting them cleaned.  Your people are the greatest.  So nice and friendly.  I always looked forward in seeing the girls and visiting with them."  Julia - February 19, 2005

"Very professional.  Prompt.  Thorough.  Courteous."  Tom - February 18, 2005

"I feel you do a good job in whatever you do.  Thanks for the kitchen which was cleaned free.  Appreciate it.  We had a recliner cleaned that was soiled so badly I thought we would have to get a new one.  It looks pretty good now so it might last a few more years."  Juanita - February 16, 2005

"I feel you are the highest in quality & service.  Really enjoyed the friendly & personal estimator.  My kids love the Cranes On Parade book!  I was already leaning toward your company after a couple of estimates but decided quickly after reading your company's statement in the 'Cranes On Parade' profile.  I'm happy to support local businesses with a bold & clear statement for God & moral values.  Trina - February 9, 2005

"It is a good company.  I value your cleaner for spots.  I believe you are a little pricy or what we call costly."  Ione - February 5, 2005

"I believe Yellow Van prides itself on doing a thorough cleaning in a professional manner.  Rates are reasonable and the promotional incentives are great!  We bought expensive white Berber only six months before getting a puppy.  Must I say more?  We never expected our carpet could be restored to new condition.  Your cleaning of our carpeting was done quickly and quietly.  You will be part of my annual post-holiday housecleaning."  Mary - January 20, 2005

"Thank you.  We didn't think our carpet could look so good again!"  Mary - January 15, 2005

"Dear Sirs:  Carpets were cleaned January 3, 2005.  Now I hate to walk on them.  Nice to have them clean.  However, I use your cleaning solution all the time and my bottle is getting low.  Do I get another one, please?"  Virginia- January 15, 2005

"[The technicians] were the best!  They were kind, courteous, and loyal to completion.  I asked several times if they would like to take a break -- coffee or soda -- they always declined!  Consequently their work was done in record time with awesome results.  They can come to my house anytime.  While working we even had a chance to laugh!"  Nancy - January 10, 2005

"I was very well pleased with your employee who shampood the carpet and cleaned the chairs.  Everything looked really nice.  I had Christmas and a guest spilled his plate on the carpet.  After everyone had left I used your spotter and it came out very well."  Dorothy - January 3, 2005

"[The technician] did a wonderful job and is very pleasant and I will definately have Yellow Van back."  Teresa - December 15, 2004

"Extremely satisfied.  Estimator very courteous, professional and prompt.  Carpets look very nice."  Dennis - December 9, 2004

Excellent!  We were very pleased with your services.  In cases of emergency you were very prompt and helpful, also very courteous.  We would recommend your services.  [The salesperson] went out of his way to be helpful by replacing light bulbs above our basement steps."  Lyle - December 6, 2004

"Very good.  They came quickly and when they said they would."  Bob - December 4, 2004

"Staff were easy to work with.  [The salesperson] was very patient with me.  Scheduling was quick and the job was done in just a few days.  Carpet looks very good.... I have used the carpet spotter - It works very well and I will be in to take advantage of your free offer."  Roger - December 2, 2004

"Very good.  You did what you said you would do.  The wife and I got behind on cleaning the house.  We needed our carpets cleaned."  Gene - December 1, 2004

"I felt the company did a great job and had an excellent staff.  The technicians who did the carpet cleaning were pleasant and efficient!  The carpet looks spotless and I felt we got a great deal.  I love the fact that we are using water that is very, very hot and that the extractor pulled most of the water from the carpet."  Pam - November 30, 2004

"Good job.  Will call again.  Very pleased with your timeliness due to holidays.  Was done quickly and had your staff calling to see if I was pleased."  Sandy - November 28, 2004

"Accomodating.  I had an attack of  'I can't stand this soiled carpeting one more day'.  I called Yellow Van and you got me scheduled.  A thoroughly clean carpet.  Apparently there was much soap residue left from prior cleanings.  Yellow Van was able to remove a stain from rubber cement accident.  You are slightly more expensive than my usual carpet cleaning service but you are worth it."  Karen - November 21, 2004

"Thank you, Yellow Van, for coming to our rescue!  We were getting ready to close on our property in Kearney, when the realtor called and said we had quite a bit of water in the basement.  I immediately called Yellow Van, and they were there within the hour...they called and let me know what was going on, and assured me that they would get the situation taken care of.  Throughout the next few days we communicated as to what had happened and what they were doing.  We were able to close on time, without problem.  Since we were doing this project "long distance", we really apprciated the way they took care of us.  We have other rentals and will be calling them in the future...hopefully, not for water damage, but for cleaning.  Thank you!"  Bill - November 20, 2004

"Fast, curteous.  Prompt on coming when called."  Barbara - November 16, 2004

"Words cannot express how much we appreciated your quick response to our water problem in the basement.  Your crew was very professional and worked very hard in getting everything done for Mom and Dad.  It is always a pleasure to be able to call and get such quick and professional services day or night.  Thanks so much!"  Jackie - November 12, 2004

"Thank you for returning to my home after traffic lane servcie and red wine spot cleaning to touch up the lanes and a new attempt to remove the stain.  All looks better.  And thank you for the gift of a silver serving tray."  Carl - November 9, 2004

"I know you did a great job, as my Daughter-In-Law gave me a great report.  Since I left Kearney before you cleaned my floor, I was thankful to have someone I could trust."  Donna - - November 1, 2004

"Professional.  Knowing our sheetrock will not grow mold because workers carefully watch amount of moisture."  Pat - October 27, 2004

"Thanks for the free room of cleaning from your contest.  The guys did a good job."  Gene - October 26, 2004

"We were very pleased with the cleaning of our carpets and the way it was handled by everyone.  Will know who to call on in the future."  Ardis - October 25, 2004

"I feel you do a good job but services are a little expensive.  We received a duct cleaning service from you.  I feel that helped rid dust from our house which in turn helped give some allergy relief  to us.  Thank you so much for the wonderful service.  Our family greatly appreciated it."  Teresa - October 24, 2004

"The nice young men did an excellent and thorough job.  You are lucky to have employees so caring.  I enjoy the clean carpets knowing even the edges and corners are clean.  It was so nice to have the furniture all back in place."  Norma - Retired - October 13, 2004

"Excellent.  [The technicians] were very knowledgeable and kind.  Great service - quick response to our H2O damage."  Julia - October 8, 2004

"After only one contact, that being the carpet cleaning, we assume all cleaning will be handled professionally.  Your man did a good professional job.  Carpet cleaning - a thorough job.  Trivia quiz winner gave us the push to try the carpet cleaning."  Emory - October 7, 2004

"I appreciated your company so much that I recommend you to anyone who needs clean carpets.  Always thorough and done with a smile.  We enjoy reading your Healthy Home News - up to date info, fun articles and bits of wisdom."  Julie - October 7, 2004

"I can always depend on yellow Van to be prompt and clean the things they say they can clean.  We had some bad pet stains on my white carpet right before we lost our little dog.  They came out and cleaned the carpet on the day I called.  They did an excellent job.  I had tried to get the stains out with my chemicals, (and probably made it worse), but they did an outstanding job."  Mark - October 5, 2004

"Thank you so much for the wonderful prize we won from you!  You did a great job of cleaning out our vent system.  It has helped all of us breathe easier, especially those of us with allergies.  You did a wonderful service for our family.  It is greatly appreciated!"  Kent - October 4, 2004

"I am very satisfied with the work in my home.  Efficient workers.  Stain removal solution.  I appreciated the workers moving some furniture and putting it back."  Sharon - October 1, 2004

"The floors looked very good, even the stains were lightened so as not to be so noticable."  Janice - September 30, 2004

"Our feeling about Yellow Van Cleaning is very good.   They completed the job and workers were courteous."  Geraldine - September 30, 2004

"You were quick to respond to our needs in December of 2003.  Your personnel were very courteous and efficient and did an excellent job.  We felt the price was fair.  A feeling of trust and confidence.  Will probably use your services again very soon at the same location."  Marlin - September 15, 2004

"We were a bit skeptical when we were told we'd won a prize - a complete carpet cleaning job from Yellow Van.  So we were pleasantly surprised at the results - really clean carpets from wall to wall and corner to corner.  Thank you, Yellow Van."  Harold - September 13, 2004

"Very helpful when disaster struck.  [The salesperson] was wonderful.  He subcontracted for us - a life saver and saw bills went to our insurance.  [He] even came to our house on his own time to help me move furniture.  Give him a raise!"  Mariana - August 13, 2004

"You did a great job cleaning my carpet.  Thank you!"  P. - August 13, 2004

"Excellent.  We've only met professional, friendly people who represent Yellow Van.  We trust you, which is a huge benefit.  Always excellent results.  Very impressed with [the salesperson] and the on-site cleaning staff."   August 12, 2004

"Very good.  Followed up promptly.  Prompt service.  Extra cleaner.  Thank you for your quick follow up and working with us on our miscommunication."  Alison - August 9, 2004

"We like to use Yellow Van because of their reliability and their professionalism.  We have found them to be dependable.  The employees are professional, friendly and just plain nice people."  Bernie - August 5, 2004

"Yellow Van's staff is professional, knowledgeable, courteous, and very helpful.  I appreciate how quickly Yellow Van responds when called, expecially during "off" hours such as week-ends or evenings.  I trust Yellow Van to do a good job!"  Kathy - July 30, 2004

"Thank you for your usual excellent job.  It's always good to see your Yellow Van in the neighborhood."  Betty - July 28, 2004

"Very pleased with the service.  The overall appearance of the cleaning is reflected to the attitudes of investors when they see how clean the plant is kept."  Mark - July 26, 2004

"We rely on Yellow Van on a regular basis.  We can expect excellent service - efficient, professional, courteous and cooperative.  I appreciate your fast response to any cleaning situation we might have - honest, dependable assessment and thorough completion every time.  Customers come first with you ALWAYS!!"  Patricia - July 23, 2004

"Very thorough, friendly and punctual!  Yes they were on time!  They were actually early!...Above my expectations!  Technicians were very courteous!  I am very pleased the the value of your service!  This is the first time I have utilized this type of service.  I am a Realtor, so I will also refer my clients to you!  Thank you so much to [the technicians]! What an outstanding job they did!  They went above and beyond to make our home and carpets look like new again!  Your services are greatly appreciated!  Kerri - July 7, 2004 

"Thank you for the wonderful job done cleaning our carpets.  The two gentlemen you sent to do the cleaning were wonderful.  They did a super job and were very kind!  Thank You!"  Deb - July 7, 2004

"Yellow Van has gone above and beyond - they were here within 15 minutes of our "flood" - even hauled out every wet box, dry box, and furniture.  Carpets were cleaned later to perfection.  A+ to Yellow Van.  I will sing your praises.  Thank you!"  Lana - June 15, 2004

"Did a very good job.  I feel I have a much cleaner house by having the duct work cleaned and it takes less time to dry my clothes in the clothes dryer."  Sharon - June 8, 2004

"We think they were efficient and professional.  We were pleased with the way they responded so quickly and continued supervision of our problem."  Barbara - June 2, 2004

"Excellent!!  Very well satisfied.  We will definitely use your services again!   ....You saved me money!  The service and easy way you have of doing business and quick response was definately a plus.  The people that work for you are a plus for your business."  Scooter - June 1, 2004

"We couldn't be happier!  When we needed emergency service, Yellow Van came to the rescue!  You responded promptly.  You solved our problem as best you could.  When you had done all that you could, we were informed of the fact.  The service was great.  I admire the fact that the Yellow Van people told us that they had done all they could --  they could have stayed longer -- they treated us fairly and with the utmost integrity."  Mark - June 1, 2004   

"Yellow Van - thank you for your usual excellent and prompt services."  Betty - May 24, 2004

"Wonderful job cleaning our 'original' carpets!  Fresh smell - pet odor control.  Professional and pleasant staff!"  Karen - May 19, 2004

"Yellow Van does a thorough job of cleaning.  Quick response to our call. Did a very good job.  I will tell my friends about your service...Thank you for the nice little tray.  It is a handy size."  Maude - May 12, 2004

"You have a great company that treats both their customers and employees with a great deal of professionalism.  We enjoy receiving your Newsletter as it is filled with informative and interesting articles.  Your promptness and attention to detail are your best attributes!  Thank you for the great job!  We look forward to using your servcies again!!"  Jim - May 5, 2004

"Excellent job - the carpets turned out better than I ever anticipated!  Very professional."  Kim - April 26, 2004

"Did a good job.  Good services and professional way of providing the services."  Jim - - April 22, 2004

"Thank you for the quick response to our call for cleaning.  We really appreciated it.  It looks real nice."  Maude - April 19, 2004

"Hi!  Thanks again for the BBQ set.  I enjoy reading your monthly news letter.  This month I especially enjoyed the Origins of Phrases."  Inez - April 14, 2004

"My overall feeling about Yellow Van Cleaning Services is great!  Timely Service!  Getting the job done efficiently!"  Patricia - April 6, 2004

"  Yellow Van Co. did a very good job getting on the job site following our first phone call to them.  Once on location Yellow Van staff assessed all damage and took appropriate measures to start correcting the problem(s).  Yellow Van representatives did a good job working with my insurance company and realtor during the time they were on location.  They also keep me appraised of any damage they found and what they wre doing to correct it.  Yellow Van Co. and staff were very easy to work with."  Kevin - March 25, 2004

 "Very satisfied. Appeared to be very informed and knew what they were doing.  Benefit one:  They did what they said they would do.  Benefit 2:  They knew what they were doing."  Roberta - March 23, 2004

Excellent service, knowledge, & value.  I was most impressed with the ease of scheduling and the promptness of your technician.  Job done very well, No bad surprises - everything went well."  Rich - March 21, 2004

"I was very pleased with the job the crew did on our basement.  It was a benefit to have the water vac to suck out all the water from the basement.  The crew were super - couldn't ask for a better crew."  Lisa - March 20, 2004

"You did a great job drying out our house while we were out of town for a month.  You came promptly and followed it through even after we were home for a few weeks.  [The technician] was very helpful and came out again to measure ceiling and wall moisture."  Stan - February 28, 2004

"Very positive overall, professional technicians, very customer service oriented.  We were scheduled quickly for both quote and cleaning.  Clean carpets at a reasonable rate.  We are very happy with your company.  Your employees did a very nice job with excellent customer service.  Toni - February 26, 2004

"My overall feeling about Yellow Van is good.  Everyone I dealt with was very friendly and did a great job on my carpets."  Tisha - February 16, 2004

"[The salesperson] explained everything on the Quality Assurance Check List.  He did a wonderful job, was so courteous, and helpful.  Anytime we have called him he came over as soon as possible!!  We couldn't have asked for anyone better.  He even gave us a gift for allowing Yellow Van to do our carpet cleaning, (THANKS)!!!  The day we had our carpets cleaned after the H2O damage, we had a veterinary appointment, so the guy that came to clean our carpets didn't have but a minute or two to talk with us.  He did a great job.  There was one spot that didn't come clean from the H2O damage, but [a technician] is coming over to inspect that for us.  All your employees deserve a round of applause for their excellent work!!  We have been so impressed and will use your services again." Deena - February 5, 2004

 "I have used Yellow Van before and I have used other carpet cleaning companies and Yellow Van is the best. Free advice as how to care for my carpet and free spot remover.  I refer you to all carpet owners."  Thomas - January 21, 2004

"You provide a wonderful service at a reasonable price.  I've used your carpet cleaning services several times.  Your technicians got up some of the toughest stains.  Your technician was very professional and pleasant to work with."  Shari - January 6, 2004

"I think the company is very professional.  Great Service."  Angie - January 3, 2004

 "I think your company does an excellent job of cleaning and your employees are always so courteous and helpful.  I really appreciate these services.  You have cleaned my carpets so well.  They look just like new again.  Its so nice to come home to a clean fresh smelling house.  I apologize for not replying right away I got too involved with the holidays and I want to thank you for the silver tray it was lovely.  Elizabeth - January 2, 2004

"Our feelings about your company are very good.  Promptness and cleanliness."  Gene - December 27, 2003

"Really appreciate the work.  That very evening could feel the difference.  Not only breathing better, but believe I have more heat."  Nancy - December 17, 2003

"Yellow Van:  I want to thank [the technicians] for cleaning my carpets.  They look great.  this is the first time I ever had anyone do it for me.  Thanks for a job well done and for the free ham.  Thanks!"  Juanita - December 17, 2003

"Everyone I met was very courtious and informational.  Clean carpets - just what I asked for!"  Chris - December 16, 2003

"My overall feeling about Yellow Van is great!  Have used for years and have been pleased.  Good service and friendly employees."  Kenny - December 15, 2003

"I would recommend your company, your cleaning service and your staff /workers to anyone - friends and family, and strangers - without any reservations! I had been wanting to get my carpets cleaned, expecially of the pet stains, but I just wasn't sure that these stains could be lifted.  I kind of wanted an honest answer as well as the best cleaning possible.  I saw your flier in the paper, I dialed the information number and listened to some of the questions and answers.  A good friend told me that Yellow Van was probably the best service she knew of in town.  [The crew] were very easy to talk to and I probably appreciated that as much as I now appreciate my very clean carpets!  They were the best!  They gave me the best offer they could and also said that they would return if the spots came back and would do this free of charge.  With the coupon from the paper, I thought I recieved a very fair price to get the best cleaning possible.  [The technician] who did the cleaning was so nice and a great worker and very helpful with my questions. I appreciated that you would take my chair cushions and research the fabric and do all they could do so that I could have clean chairs and chouch again.  It is so rare to find a business that really does what they say they will do for you.  Who can find this kind of excellance in work ethics?  Bill encouraged me ( not pushy at all) to get stain protection for my carpet if possible.  I also like getting the free carpet spotter - this is such a nice thing to do.  I like your newsletter also that has some cleaning help and ideas.  Thank you for everything!  May God bless your honesty, your excellence and fairness in business dealings, your polite and kind staff that didn't make me feel foolish or embarrassed about my home, everything that you did for me may God do for you and much more!  Also thank you so much for the pen and pencil gift set you gave us."  Shell - December 10, 2003 

"Yellow Van Cleaning Services can be trusted to provide "The Most Thorough Carpet Cleaning Ever, Or It's FREE!!!" and I am proof of that."  Jean - December 5, 2003

"My health doesn't allow me to do the cleaning I used to do - Your people saved the day - When they were finished I was amazed on how the house (rental) smelled and how nice it looked.  The carpet was truly beautiful again."  Mary - December 4, 2003

"Thank you so much for the leather tote bag.  It was very generous and will be very useful for us!!  Thank you for all of the help you have provided for Sampson and the hospital over the past year.  Your assistance has been invaluable and I hope to work with you again in the future!!  Thanks again!"  Trevor - December 4, 2003

"Thanks so much for the great turkey-day "baskets"!  They'll get a lot of use and enjoyment!  We appreciate your thinking of us!"  Gloria - December 4, 2003

"Service tech very polite.  Excellent job.  Right on time!!! Couldn't have gone better.  Thanks!"  Rich - December 3, 2003

"I was very pleased with the results of this cleaning.  My carpet looks almost new..." Elizabeth - December 2, 2003

"Thank you so very much for the lovely looking carpet and for the wonderful and helpful services.  I appreciate it."  Nancy - November 14, 2003

"Everything looks great!"  Susan - November 11, 2003

"Very good job.  Would recommend the "Yellow Van" to my friends and family.  [The technician] was very polite and helpful.  Thanks for the gift!"  Marguerite - November 10, 2003

"Yellow Van Cleaning is a fine company.  They have done window cleaning.  [They] helped to move the sectional davenport before cleaning it.  Thank you for the lovely pen and pencil set."  Helen - November 6, 2003

"Friendly worker.  Explained cleaning process to me.  Kept at his work.  Good work."  Colleen - October 28, 2003

"Yellow Van does good work!  Thank you for that beautiful tray.  What a nice surprise."  John - October 28, 2003

"Great cleaning.  Very kind worker and friendly."  Eric - October 28, 2003

"The carpet looks nice.  [The technician] did a good job removing some stubborn spots..."Joan -  October 28, 2003

"Did a good job and was happy the way it looks."  Jean - October 16, 2003

"Cleaning vents was a first time experience, we've lived in our house 46 years so it needed cleaning - feels really clean now.  [The technicians] met every challenge, even working in a crawl space for a second furnace.  Great job.  Carpet cleaning you have done before on our rental property so we already know it will be done to perfection.  In a couple of weeks we will need your services again for carpet in the rental.  Cleaning vents gives me the enthusiasm to keep cleaning making a thorough job this year.  Many thanks for a job well done."  Jean - October 14, 2003

"I was well pleased with the cleaning and service.  And the young man that did the service was a real pleasant person.  Thank You!"  Vera - October 13, 2003

"Well respected - ran professionally - reliable.  Your business did a great job on our basement flood approximately 13 years ago.  Carpet cleaning of one of my rental properties turned out good."  Mark - October 11, 2003

"Thank you a lot!  Sure looks nice!"  Margarett - October 10, 2003

"They were on time each cleaning day - no waiting at all!  My family states the carpets look like new again."  Patricia - October 7, 2003.

"[The technician] did an excellent job on the carpets.  Turbo dryers were a nice addition - It was nice having the same technician so I didn't have to explain my "unique" carpets.  Give [him] a raise!"  Kelly - October 7, 2003

"My overall feeling feeling about Yellow Van Cleaning is fine.  Cleaned kitchen, shampoo couch, and vaccum chairs - everything was okay."  Jill - October 6, 2003

"Very good advertising.  Very good service.  Excellent carpet cleaning.  You cleaned our family room carpet and did an excellent job.  I used to think [my cleaning company] couldn't be topped.  They have some serious competition now."  Nita - October 6, 2003

"[The technician] was very pleasant and straightforward in answering questions and in giving suggestions.  He went about the work with energy and obvious skill and confidence."  John - October 3, 2003

"The carpets looked great.  The nice clean smell is very pleasant."  Mitch - October 3, 2003

"He did a wonderful job!"  Joni - October 2, 2003

"I am happy I decided on your company to clean my carpet it was very well done.  It is pleasant to have the carpets clean.  I had a huge coffee stain for years, I thought of replacing it, but now the stains are gone.  I am impressed with your workmen.  They found an expensive ring and they put it on a stand.  There honesty is very refreshing."  Mary - October 1, 2003

"Thanks for such a great job on our furniture.  Everyone I dealt with at Yellow Van was pleasant and helpful with smiles in their voices.  Thanks again."  Robyn - September 30, 2003

"Each one of you has been so nice it makes it very hard to put so much real gratitude into a single card.  But if each of of you will read between the lines, you'll know this brings a "thank you" more sincere than words could ever show.  Thank you for coming to my "rescue" so promptly.  Your excellent work and caring concern put my mind at ease.  I was assured that everything would be fine, and it was - thanks to your great crew.  I have highly recommended your services to "everyone".  Thank you for the beautiful tray - a reminder of "Yellow Van Crew."  Sincerely Phyllis - September 30, 2003

"The guys were friendly and efficient.  The carpets look good and I would recommend your service to our friends."  Richard- September 30, 2003

"Friendly, competent service."  Benjamin - September 30, 2003

"I enjoy the feeling of clean carpet in my home.  I also want my carpet to last longer.  Thanks for doing a great job!  I appreciate your help!"  Lisa - September 30, 2003

"We are most satisfied with the carpet."  - September 26, 2003

"We were very satisfied with everyone who came by doing our cleanup - you have very good people working at Yellow Van."  Ben - September 24, 2003 

"Good job - took his time and did everything well!"  Marlys - September 23, 2003

"Just a note to thank you for including me in your Golf Appreciation Day.  I had a wonderful time and I appreciate your hospitality.  Our team didn't win any prizes, but, my worst day golfing is a challenge to my best day working.  Thanks again."  Jim - September 22, 2003

"Yellow Van Crew - Thank you for a great time.  We really enjoyed this day."  Gordon - September 19, 2003

"Dave & crew at Yellow Van - I want to thank you for the wonderful day I had at your golf outing.  Everything was great.  Your thoughtfullness is much appreciated.  Also I would like to thank you for the donation to the National Kidney Foundation of Nebraska on my behalf.  I chose this organization because on October 7, 1995 I had a life saving Kidney transplant.  Thanks again."  Don - September 19, 2003

"[The technician] was very professional and did as thorough a job as possible.  The carpets are very clean and brighter.  The spots were gone and we were satisfied and pleased."  Delores - September 18, 2003

"We just received the bottle of Spot Out in the mail.  Thank you so much for sending it.  I can promise that it will be put to good use here at the bank/agency.  And you can be assured that you will be the first called when we or a client is in need of cleaning services.  Thanks also for your yellow newsletter.  I read it from front to back every time.  And please convey my congratulations to whomever puts it together.  Good job!!!"  Myrna - September 12, 2003

"On behalf of the Business Education Committee please accept this as a personal thank you for donating Spot Out Professional Cleaner for the new teacher welcome baskets.  Today's educators truly benefit from this warm welcome to Kearney.  Thanks Again!"  Andrea - September 9, 2003

"Just a little sign of my appreciation!  Thanks so much for the Buffalo bucks I received from you for winning the monthly trivia contest.  Thanks again!"  Marlene - September 7, 2003

"Very good!  We use Yellow Van for insurance claims and have always been very satisfied.  Prompt on-time service.  Clean up after themselves.  Had our ducts cleaned and appreciate the knives gift.  Will continue to use Yellow Van for business and personal use."  Connie - September 5, 2003

"You did well!  Good work!"  Lois - August 30, 2003

"Yellow Van's young men were curtious and helpful.  I believe they did a good job."  Lois - August 28, 2003

"There is no one better than Yellow Van!  Prompt service!  Efficient service and service with a smile!  Shoe covers for clients - great idea!"  Julie - August 20, 2003

"James was thorough, so pleasant.  He is an asset to your company.  James, a former Kearney High graduate, and I, talked poetry.  He once borrowed a Robert Frost book from me for an assignment he had to do.  He also asked me if i needed vacuum bags --thank you, James."  Julie Roach - August 20, 2003

"Yellow Van is an excellent company.  We have received fast, efficient, friendly thorough service every time.  Your people are easy to work with - honest, reliable, hard-working.  Flexible scheduling that is convenient to our calendar of events.  I know whatever cleaning is required, it will be done perfectly.  You are so good to us at St. James."  Sister Patricia Rinn - August 11, 2003

"On behalf of the Kearney area chamber of Commerce, please accept this as a personal thank you for supporting the 9th Annual Kearney Golf Classic.  This annual event would not be a success without your support!  Thanks Again!"  Sara Kapeiski - August 10, 2003

"Yellow Van - We want to thank you for the prize Kenny got in the drawing last week.  The set of picture frames was great!"  Kenny & Eileen Mayfield - August 10, 2003

"The technician cleaned our carpets to my satisfaction."  Marsha Stewart - August 15, 2003

"Yellow Van Cleaning is very thorough and professional.  Jeff came over as soon as I called about the wet carpet in my basement.  I called and asked if you could come sooner than my appointed time, and you came 30 minutes earlier.  It made another time commitment work out much better for us.  Thank You!"  Nancy Epley - August 9, 2003 

"Our overall feeling about Yellow Van Cleaning is good.  Bill has always tried to take care of our needs in a timely manor.  We have always used Yellow Van  because they show up and try to save us money.  They will come back if there is ever a problem.  One benefit with using Yellow Van Cleaning is not having to replace carpet in our used homes.  Also new carpet that has gotten stained after beeing replaced."  "I really hoped Bill would give me the 4th of July Turkey."  "Bill and your staff have always been pleasant and enjoyable to deal with."  Bill Copple / Gateway Homes - August 7, 2003

"Dear Yellow Van - Thanks for your work.  It is greatly appreciated."  Robert Fitzgerald - August 4, 2003

"I enjoyed meeting Shawn.  He is a friendly, personable young man and did a good job.  If one stain area returns, he said to call and he would come back to treat it again.  Thank you."  Jean Henke - August 4, 2003

"We were pleased with your promptness to get our carpet cleaned in our van.  We appreciate you making it possible for us to get to work and delivering the van back to us.  We enjoy your newlsetter.  There is always something new and interesting in them.  The quotes are always good - the informative tips in things are interesting to read."  Tim - July 28, 2003

"[The technician] was very courteous and thorough."  Marcy - July 25, 2003

"Dear Dave, Thank you for the special "Client of the Month" surprise.  I am grateful for the excellent service you always provide.  Your staff always walks the extra mile and it shows.  God bless you all!"  Pat - July 18, 2003

"Your company is very professional and does an excellent job - promptness - curteousness - We feel the guys worked long and hard on our flooded basement and did an excellant job.  Their knowledge in all the areas were supurb.  Thanks again for a job well done."  C.L. - July 18, 2003

"Thank you for a job well done!  Please let the women know I appreciated the work they did as well as the carpet cleaners."  Sherri - July 9, 2003

"[The technician] did a very thorough job.  He was on time and very polite.  I would ask for him again."  Marion - July 8, 2003

"To Whom It May Concern- We are so happy with the cleaning of our carpets.  It was great to get speedy service.  [The salesperson] was so very helpful and was truly concerned about taking care of our needs.  He gave us helpful suggestions to consider concerning our carpets.  He also scheduled our cleaning when it was convienant for us.  [The technician] was very polite and took good care of our home.  We will most definately call Yellow Van again and recommend you to our friends.  It's really refreshing to receive good old customer service.  You have a great staff!  Thanks"  Jim - July 6, 2003

"They did a very nice job - would refer to all my friends.  One benefit was the fact that the crew moved the furniture."  Lisa - July 2, 2003

"Just wanted to say thanks so much for the trip.  we incorporated with our 31st wedding anniversary & really had a great time!  Not too many pictures turned out but here are the best ones.  Thanks again."  Sincerely Larry - June 2003

"Carpet cleaned as advertised.  Job done perfectly.  Great attention to detail.  A customers fondest wish."  Jean - June 2003 

"We are thrilled with the service and quality that Yellow Van provides - fast, friendly and affordable - we would recommend Yellow Van to everyone."  Scott - June 2003 

"Thank you for the tickets to the football game.  I had a Good Time!"  James - June 2003

"Thank you for the beautiful yellow rose.  What a thoughtful surprise.  Sorry I am late with my thank you, but I'm still enjoying the fern & baby breath with a flower from the yard in the nice vase.  You have rescued me from water damage in my basement three times.  Everytime I have had great people doing excellent work.  It is always such a disaster, but so helpful to know who to call for help and get my home back to normal.  I appreciate your service.  God Bless you all & keep up the good work."  Eileen - June 2003

"The tech's were very nice and helpful.  I would certainly have them back for future service."  Bennie - June 2003

"Nice appearing & approach was very gentlemanlike.  Carpets looks wonderful!  I should get more cleaned.  I am happy and well pleased with speed scheduling."  Martha - June 2003

"Thanks so much for the Diesel tickets!!  That was the first time any of us had ever been to a game - we really enjoyed it.  It's great to do business with a company that appreciates their customers.  Thanks again."  Ethel White - June 2003

"Carpet cleaning was good - I will call you again and recommend your service to others.  The carpets look great.  House looks cleaner - carpets feel good."  Ann - May 2003

"I appreciate the personal care and interest you have in the carpet care.  It looks great!"  Bernie - May 2003

"Dear Yellow Van Cleaning - Thank you for the yellow rose that you sent to my home today.  It was a wonderful surprise.  I've been singing your praises ever since you cleaned my carpets.  They look wonderful and your technician was very helpful and pleasant to work with.  My sister was so impressed that I think she called and scheduled cleaning for her home.  I was wondering what it would cost to get my vents cleaned.  Please give me a call to discuss this.  Thanks again."  Sincerely,  Shari - May 2003

"Thanks so much for the flowers it was very nice, you did a good job."  Maria - May 2003

"I've been very pleased with Heather and Marlin's work.  Very thorough.  It looks great!  I'm glad I gave you a try, and will recommend you to my friends.  Thanks!"  Edith - May 2003

"Very professional with efficient and caring work crews - Always prompt.  Excellent results.  Carpets look like new - was thinking of replacing before the cleaning but found it was not necessary.  Have recommended Yellow Van to friends."  Alice - May 2003

"Very personal, got right to work.  Did a great job.  Very fast service - I needed help quick and you provided it."  Jeff - May 2003

"Very good & friendly.  Very clean smelling carpets.  Always helful and friendly on phone and in person."  Trisha - May 2003

"[The technician] was personable & conscientious about his work.  Great Job! Thanks "  S. - March 2003

"[The technician] was very conscientious.  I was very pleased with his efforts.....Thank you for sending him out." "P.S. He was also kind enough to wear his shoe covers!"  Ellen - March 2003

"Our carpets look great!  Kane & Marlin did a great job & very hard workers.  The blue Kitchen carpet looks like new again!  Thanks for a job well done!"  Emily - March 2003 

"I feel very satisfied with the service.  The carpets look new again.  The cleaners were very proffessional and courteous.  Thanks for a great job!"  February 2003

"I am very happy with the two gentlemen who completed the job."  February 2003

"[The technician] did an excellent job.  ( I will be able to tell more about the cleaning after the carpet dries.)"      M.J. - January 2003 

"Thanks for the gift certificate to Red Lobster!  What a pleasant surprise to open your newsletter and see my name.  Keep up the good work and your excellent service.  Thanks!"  K. - February 2003

"Many thanks for the gift certificate to Whiskey Creek.  Not only do we have clean carpets, clean ducts, but a very full stomach.  Thanks so much!"  Don - February 2003

"Everything looks great!  The bathroom floors haven't look that clean ever!!  Thank you for your efforts - we are impressed!!"  Kirk - January 2003

"Dear Yellow Van Cleaning.  Thank you for the yellow rose.  What a surprise it was!  Also, thank you for your excellent, thorough work on my farm house.  It looks like "home" again.  You are all wonderful!"  Doris - December 2002

"I feel very satisfied with the service.  The carpets look new again.  The cleaners were very professional and courteous. Thanks for a great job!" - December 2002

"Surprise!  Thank you for the beautiful yellow rose.  Tried to tell the delivery person I had not ordered anything but he left it anyway.  Thank you again."  Virginia - December 2002

"Thank you for the gifts we received in the mail.  We are now living in a new townhouse, and do not anticipate the service to have carpets cleaned.  However, if the need arises we will be sure to call you."  Ruth - December 2002

"They did a good job."  Clyde - November 2002

"Very nicely done.  Wonderful job.  Very polite gentlemen who cleaned the carpet and did a very good job.  Clean carpets well done."  Tamera - November 2002

"Thank you for the wonderful service you gave us. The beautiful yellow rose on such a dreary day.  It really helped brighten up the next day when it snowed.  If I heard on the radio correctly, congratulations on winning the car for your special "advertising" from national.   Thanks again for everything."  Jackie - November 2002

  "Re:  The Kearney County Emergency Food Pantry - Dear Yellow Van Cleaning Services - Thank you for caring and giving a donation to the Kearney County Emergency Food Pantry.  The pantry could not meet the basic need of families in need without the good will of contributors such as your organization  and even though it is difficult for families to ask for food they truely appreciate what they receive.  What they receive does indeed make a difference in their lives.  Again, on behalf of the families in need who turn to the pantry for assistance thank you for your interest and generosity.  Thank you."  Linda - October 2002

"I would like to thank you personally for all the services shown us over the past several years.  You came as quickly as possible and always did a "super job".  We miss Kearney alot - but due to health problems, it was necessary to move closer to family.  Thanks again for everything."  Ida- October 2002

"To Whom It May Concern:  Heroes are all around us...some bigger than life...some almost invisible.  Good things are being done everyday--everywhere.  In fact, most people are not even aware they are heroes - special heroes like you!  Thanks to your support, the American red Cross Central Plains Chapter will continue to provide desperately needed services to those affected by disaster, those family members urgently trying to contact a loved one in the military, those patients facing an emergency need for blood and to provide training to area citizens in CPR, first Aid and other lifesaving skills!  The American Red Cross is totally funded by the generosity of the American people.  The Central Plains Chapter does not receive any federal or local government funding.  Because of your belief in helping those in need in our community, your gift has a great impact here at home.  Your company's gift for the Central Plains Chapter of the American Red Cross helps accomplish many good things in our community everyday!  You did a great thing when you gave a gift that makes such a difference!  So, how does it feel to be a hero?  Thank you so much!  What a wonderful idea to do!!  Thank you!"  Donna - September 2002

Dear Dave:  This letter is to say THANK YOU for all the hard work your staff did in getting the GSHS Community Day Care up and running.  In the midst of all the chaos that went on your company performed admirably.  It was quite an inconvenience that we placed upon you when the project started.  I know that sending your crews away several times had to cause disorder for your operations.  Even with this your staff made me feel as though things were going as as planned, and that it was all part of the job.  I would like to especially thank [the supervisors] for all of their attention to details.  They worked every day of the project and into the night until it was complete.  They also kept me abreast to any and all issues that arose.  A special thanks to [the technician] for coming out to clean the carpets over the weekend.  All and all...YVCS made us feel like their only customer.  That is the most valuable piece of your business.  You can always count on a satisfied customer, and "that I am".  Sincerly Michael - August 2002

"This was the first time our carpet was professionally cleaned and we asked a friend who they would recommend.  We were very plesed to have the young man work in our home.  He was very efficient and professional in doing his job.  Very quick and efficient service.  Did a good job of cleaning."  Byrnece - August 2002

"I have used you once to clean my carpets.  Nice job - polite - concerned employees."  Vickie - August 2002

"I have used you four times to clean my carpets and you get better each time.  After a remodeling job, our carpets were very soiled and the two guys who came to clean, took special care with the well-worked stairs.  The supervisors came to check on the two boys' work - impressed me that he would do that - the operations manager."  Julie - August 2002

"[The technician] was very informative about the carpets and encouraged me to do the other carpets...I appreciated his willingness to work the entire upstairs into his visit.  He's a very hard worker!"  Stewart -     July 2002

"The young gentleman was very polite & curtious and very professional.  He got right to the job and then asked me to inspect after he was done."  Bonnie - July 2002

"Done a very good job - Polite - Never wasted time - Pleasant to be around."     July 2002

"The Yellow Van crew that cleaned our carpets did an amazing job!  They were very thorough and moved every piece of furniture for us!  They even took our living room rug with them to professionally clean.  When they brought it back, it was spotless and beautiful again.  I was surprised to learn that Yellow Van  also cleaned tile floors and clean them they did!  Our house looked brand new again!  Thanks Yellow Van!  Scott - Kearney - June 16, 2003

"As usual, I am thrilled with Yellow Van service.  Both [technicians] were so professional & their work is excellent."  Patricia - June 2002

"[The technician] was very considerate took special care of walls and furnishings.  Did a very good job."  Eugene - June 2002

"They appeared very knowledgeable of what they were doing - did a very good job & also was very prompt to our call."  Helen - June 2002

"To Whom It May Concern:  In a time where customer service doesn't seem to mean much to most companies, it is gratifying to know that your company is the exception to the rule.  I have had two occassions in the past 8 months to have Yellow Van Cleaning in my home to work on my carpets and each time I have found everyone that I have ever dealt with to be courteous, considereate, timely, and extremely professional.  On the one and only occassion where I had a problem, my concerns were dealt with promptly and fairly.  And to top it off, your company delivered flowers to my house the next day!!!  Yellow Van has gone above and beyond the call of duty and , because of your exceptional service, I will always look to yellow Van for any of my cleaning needs."  Sincerely Christina - May 2002

"[The technician] did a GREAT job.  He was on time, very friendly, entirely professional, and extremely helpful.  I have always been very happy with yellow Van no matter who I have dealt with.  Thanks so much!!"  Christina - May 2002

"[The technician] was on time, very friendly & informative, efficient & did a good job.  I was satisfied with what little time it took & the appearance of the carpet afterwards.  I will recommend Yellow Van to friends / family.  I heard your advertisement on the radio, I believe (Y102) and congratulations on the contest."  May 2002

"Thank you for working us in so quickly.  I appreciate your neat young men and the way they go to work with such good attitudes.  We have used your company before & I know you are honest with your customers."  Karen - April 2002

"[The technician] did an excellent job for us VERY pleased with this service.  Surprised by the [price] per sq. ft.. Always thought it was more expensive.  Will recommend this to my friends and call again in the future myself."  April 2002

"They took time to explain what was going to happen with the stains and what would be the best course of action I appreciate that.  Was very conscientious.  Thank you."  J. - April 2002

"I appreciated the work [the technician] did at my house.  He is a very courteous and ambitious young man.  He did a wonderful job on the carpet.  Thanks for sending him to do the job.!"  Kris - March 2002

"The representatives of Yellow Van cleaned our carpets quickly, and efficiently.  They were very thorough and also very professional.  It was a job well done!"  Bernie - February 2002

"This has become a regular cleaning at my home with white carpet.  I have always been pleased, and know I can depend on you to do a good job.  I will always recommend you to my friends."  Julie - February 2002

"I am well pleased with the cleaning of the furnace air ducts that your Yellow Van employees did for us."  Paul - January 2002

"Yellow Van, Thank you very much.  [He] did a very good job.  Kept his nose to the grind stone!"  Aileen - January 2002

"[The technician] did a great job - he got the whole stain completely out.  He was polite and worked quickly.  He even came back because I wasn't home the first time. Thank you!"  Lynette - January 2002

"I was satisfied and pleased with the cleaning services . . . provided.  The carpet looks so much better now.  Thank you!"  Rita - January 2002

"Looks good and bathroom smells better!  Thank you!"  Kelly - January 2002

"[He] did a good job - very polite and considerate.  Thanks!"  Helen - January 2002

"Thanks again, you were excellent!"  Dawn - January 2002

"Today my three year old niece squirted a bronze tan body lotion all over my floor.  I thought for sure that there was no way I could get the stain out.  I called your company and within 15 minutes your staff members was here.  Within 20 minutes the stain was gone.  [He] was a friendly, compassionate man who will be my hero forever."  Sincerely Carrie - December 2001

"You did a very good job on the tough spot I called you to get out.  One area by the couch still seemed a little dingy and by the baseboard in the hall, however, these are high traffic areas and I don't imagine it's possible to restore them completley.  Thank you for coming on such short notice.  I greatly appreciate your sercive."  Sincerely Shari - December 2001 

"Thanks for your help!  The house is looking great.  We really appreciate your expertise and promptness of service!  Any questions - you can reach us today at xxx-xxxx."  Shelli - November 2001

"[He] did a good job cleaning my carpet."  Shirley - November 2001

"[He] cleaned carpet very good.  Pleasant to have in home.  Carpet look's bright and clean."  Shirley - October 2001

"Very efficient workers, polite and focused.  Willing to explain when questioned.  Thorough!  Good Job!"  Jackie - September 2001

"[The technician] was nice to have in my home.  He did a thorough job in cleaning the spots on my carpet." August 2001

"To whom It May Concern:  This is to inform you that I'm very pleased with the work that was performed in my office these last few days by [your technicians].  They conducted themselves in a very professional manner, and they were always courteous.  Please extend my appreciation to the both of them."  William - July 2001

"[The technician] did a super job with our carpet.  Looks Great!" Lisa - Kearney -June 2001

Dear Sir, I would like to take the time to express my appreciation of the out standing job your employees did in cleaning our office.  They conducted themselves in a professional manner at all time.  The job they did was outstanding, all of us in the office were very impressed with them.  [Your technicians] should be very pleased with themselves, and you should be proud to have such employees in your company.  If you ever need a recommendation I would be happy to give you one."  Daniel - May 2001

"Thank you so much for the excellent job of removing the wax from our carpet.  I appreciate how fast ou all responded when I called with the problem.  It looks great! Thanks again!"  Lili - Kearney - April 2001

"Thanks so much!  The floor looks great!" Mary - Kearney - March 2001

"To the Boss, [they] did a great job cleaning and were very polite."  Daniel - January 2001

"Dave, This is for dave, He did a hellva job!"  Bill - November 2000

"Thanks, You did a great job!"  - October 2000

"Thank you so much for your services - I really apprecited your thoughtful gift - Thanks again!"  Janice - October 2000

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